| CODE | TITLE | MESSAGE | INFO/SOLUTION |
| auth001 | Account Suspended. | (Forgot to pay, maybe?) Sign in to your online account or give us a call at 855-438-1009. (auth001) | Sign in to your account and pay your bill or call 1-855-438-1009 for assistance. |
| auth002 | Forgot your PIN? | Please call 855-438-1009 and we'll get you on the right track. (auth002) | Call us and we'll help you with your Parental Control PIN. |
| auth003 | Incorrect PIN. | Please try again. (auth003) | Enter your Parental Control PIN. If you've forgotten your PIN, call 1-855-438-1009 and we'll reset it for you. /td> |
| auth006 | You're signed out. | Sign back in? (auth006) | This message displays after your C Spire TV session has expired. Sign back in with your C Spire username and password. |
| auth007 | ALERT | Incorrect username or password. (auth007) | Your C Spire TV username and password are the same ones you use to sign in to your C Spire online account. You can recover your username and password. |
| auth008 | ALERT | Cannot connect to the server. Try again later (auth008) | If further attempts are unsuccessful, please call 1-855-438-1009. |
| auth009 | Incorrect PIN. | Please try again. (auth009) | This message displays when you enter an incorrect Parental Control PIN. |
| auth010 | Uh oh. | We couldn't authenticate the app. Please try again later. (auth010) | Are you signing in with the correct username and password? You can recover your username and password, if necessary. If you continue to get this message, please call 1-855-438-1009. |
| auth012 | ALERT | Required field (auth012) | Please enter your C Spire username and password? You can recover your username and password, if necessary. |
| auth014 | Ooops. | Profile ID is missing. Try restarting C Spire TV. (auth014) | The profile you used previously to sign in to C Spire TV may have been deleted from your account. Try signing in with another profile. |
| auth015 | Problem Toggling Parental Control | Profile not found. (auth015) | The profile you used previously to sign in to C Spire TV may have been deleted from your account. Try signing in with another profile. |
| auth016 | ALERT | Problem Toggling Parental Control (auth016) | This message displays where there is an error while trying to update the Parental Control settings. If further attempts are unsuccessful, please call 1-855-438-1009. |
| auth017 | Error. | Unable to load profile. Please check your connection and try again. (auth017) | Please try again but, if further attempts are unsuccessful, call 1-855-438-1009. |
| auth018 | PINs don't match. | Please confirm your new PIN. (auth018) | Confirm your new Parental Control PIN by entering the same code again. |
| auth021 | Oops. | Profile ID is missing. Try restarting C Spire TV. (auth021) | The profile you used previously to sign in to C Spire TV may have been deleted from your account. Try signing in with another profile. |
| auth022 | You're signed out. | Sign back in? (auth022) | This message displays after your C Spire TV session has expired. Sign back in with your C Spire username and password. |
| auth023 | ALERT | Username too awesome. Someone beat you to it. Try again, between 1 and 20 characters. (auth023) | The username you're trying to use is already in use by another subscriber. |
| auth024 | ALERT | Oops. Your profile name must be new and between 1 and 20 characters. (auth024) | Choose a username with fewer than 20 characters. |
| auth025 | Forgot your PIN? | Please call 855-438-1009 and we'll get you on the right track. (auth025) | Call us and we'll help you with your Parental Control PIN. |
| auth026 | ALERT | Incorrect username or password. (auth026) | You can recover your username and password, if necessary. |
